Fujitsu Data Center Maintenance
Take advantage of Fujitsu third-party maintenance (TPM) to meet data center priorities and help your IT team succeed.
Fujitsu Server Support
Experience the expertise and flexibility you deserve with Fujitsu third-party support
Refresh your service expectations. Quickly adapt to changing demands with strategic Fujitsu server maintenance that scales with your business.
Responsive support
24/7×365 customer assistance and onsite service
Greater flexibility
User-friendly, adjustable terms and agreements
Dedicated engineers
Knowledgeable primary and secondary engineers
Data-driven reliability
Locally stocked parts eliminate repair delays with help from OnDeck® Predictive Sparing®
Adaptable coverage
Warranty, post-warranty, gap and EOSL support options
Boost the lifespan and ROI of your Fujitsu equipment
Evaluate your hardware support options by identifying the IT equipment life cycle stage.
0–3 Years
OEM support
Warranties are typically bundled with equipment and vary between 1–3 years
9–12+ Years
End of Service Life (EOSL)
The OEM no longer produces, develops, updates or supports equipment
3–6 Years
Post-warranty support
Don’t be caught without hardware support! It’s time to evaluate your options after the OEM warranty expires
6–9 Years
End of Life (EOL)
The manufacturer no longer produces or sells equipment. Firmware, patches and updates are reduced
All supported Fujitsu products
M-Series
Primergy x86
*We’re continuously expanding our supported products. Contact us if you don’t see your equipment listed above.
What our customers are saying
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Service Express Provides Fast Support With Noticeable Hardware Cost Reductions
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Swift Service and Seamless Contract Renewals
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Service Express Boosts Infrastructure Lifespan with Cost-Effective Solutions
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Service has always been consistent and they have provided fast results.
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Service Express continues to deliver on its promise to provide excellent service.
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I am truly impressed with Service Express's customer service and knowledge. They explained everything in detail and answered all my questions. When there were things they could not help us with, they offered comparable options. They were very flexible on giving us time and working with us as we re-did the things we were needing. They were very patient with us throughout the whole process.
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Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first with Service Express to see if they can cover it. Once implemented, we have found their engineers and inventory more than adequate to meet our day to day needs for support.
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The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with minimal extensions past SLAs. The account team has been upfront with any issues that developed and track down the root cause and made corrections to make sure there was a low likelihood of a similar instance occurring. I highly recommend them for Third-Party maintenance.
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Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first
”(read more)
Fujitsu maintenance FAQ
Third-party maintenance (TPM) is an alternative to traditional OEM maintenance for warranty and post-warranty server, storage, network and software support. Third-party support can help you reduce maintenance spending, gain control of hardware life cycles, maintain productivity and more.
Yes. We provide support for warranty, post-warranty and EOL & EOSL equipment. Contact us if you have questions about our maintenance solutions.
Yes. Our TPM services include support for warranty, post-warranty, EOL and EOSL equipment. Regardless of where your Fujitsu hardware is in the product life cycle, our team can help you make the best decision for your performance, capacity and compatibility needs.
Featured resources

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Checklist: How to find a third-party maintenance (TPM) provider

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