1.0Service Expresshttps://serviceexpress.comJackie Kirkwoodhttps://serviceexpress.com/author/jkirkwood/International delivery company solves service obstacles and saves $5 million in OpEx costs | Service Expressrich600338<blockquote class="wp-embedded-content" data-secret="BMzag6bFRT"><a href="https://serviceexpress.com/resources/delivery-company-case-study/">International delivery company solves service obstacles and saves $5 million in OpEx costs</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://serviceexpress.com/resources/delivery-company-case-study/embed/#?secret=BMzag6bFRT" width="600" height="338" title="“International delivery company solves service obstacles and saves $5 million in OpEx costs” — Service Express" data-secret="BMzag6bFRT" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
/* <![CDATA[ */
/*! This file is auto-generated */
!function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document);
/* ]]> */
</script>
https://serviceexpress.com/wp-content/uploads/2024/08/International-delivery-company-solves-obstacles-and-saves-4-million-in-OpEx-costs_Meta-Image.jpg1200628The distribution company dealt with repeated service gaps, support issues and a lack of confidence in their current third-party maintenance (TPM) provider’s expertise. A new solution would include responsive communication, reliable service and consistent responses. The IT team connected with Service Express to support over 400 systems, including Brocade, EMC, HPE and IBM, in 28 locations.