Sustainability | Service Express https://serviceexpress.com/uk/resources/topics/sustainability/ Global Data Center Solutions & Support Wed, 04 Jun 2025 19:01:01 +0000 en-GB hourly 1 https://wordpress.org/?v=6.8.2 https://serviceexpress.com/uk/wp-content/uploads/sites/5/2023/04/cropped-cropped-Favicon-32x32.png Sustainability | Service Express https://serviceexpress.com/uk/resources/topics/sustainability/ 32 32 How to prioritise data centre sustainability and carbon avoidance https://serviceexpress.com/uk/resources/how-to-prioritize-data-center-sustainability-and-carbon-avoidance/ Tue, 16 Apr 2024 07:00:00 +0000 https://serviceexpress.com/uk/?p=76893 Discover extending data centre equipment life cycles decreases carbon emissions, helping you achieve sustainability goals and prioritise carbon avoidance.

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As many countries continue to strive toward net neutrality in 2025 as outlined by The Paris Agreement, companies are occupied with evaluating their value chains, carbon outputs, use of finite resources and more.

When identifying areas to reduce carbon emissions, it’s common to focus on the automotive, manufacturing and transportation industries. However, looking at the IT and data centre industry is equally important. McKinsey forecasts that the demand for data centres in the United States will grow around 10% annually until 2030. A steady increase in the need for data centres means more equipment manufactured and transported, leading to increased carbon emissions. 

Understanding the carbon impact of your data centre equipment can improve operations, strategies, processes and, ultimately, your sustainability goals. 

Corporate sustainability reporting

The European Union’s Corporate Sustainability Reporting Direction (CSRD) took effect in January 2023. The directive requires companies to disclose detailed reports on Scope 1, 2 and 3 emissions as outlined by the 12 European Sustainability Reporting Standards (ESRS). Currently, the directive applies to companies operating in Europe and US-based companies with subsidiaries in Europe that meet specific criteria. Although sharing detailed information regarding carbon emissions and sustainability initiatives isn’t required across the board, it’s a step in the direction many countries are heading. 

Now is the time for companies to understand their carbon footprint, sustainability goals and potential improvements to prepare for what’s to come. One of the many ways to do so is by adopting circular economy principles. 

What is a circular economy?

Circular economy is the practice of slowing down the production and consumption of new materials by reusing, repairing and extending the life of existing materials. Decreasing the creation and consumption of new materials reduces waste, use of natural resources and greenhouse gas emissions (GHG). 

Circular Economy Infographic | Service Express

In addition to adopting a circular strategy, understanding carbon emissions scopes and what falls into each category is equally important.

What are carbon emission scopes?

The Greenhouse Gas Protocol established scopes in 2001 to categorise the carbon emissions companies create in each area of their supply chain. GHG Protocol examines Scopes 1, 2 and 3. 

Carbon Emissions Scopes Infographic | Service Express

Scope 1: Direct emissions

Scope 1 consists of direct emissions from a company’s activities and operations. Examples include company vehicles, facilities, etc. 

Scope 2: Indirect emissions

(owned)

Scope 2 includes indirect emissions. A typical example includes purchasing energy or electricity to heat, cool and power facilities. 

Scope 3: Indirect emissions

(not owned)

Scope 3 is one of the most challenging categories to measure because it includes indirect emissions created throughout the value chain. Examples include business travel, employee commuting, operational waste and more. 

The environmental impact of data centre equipment

Understanding the impact of data centre equipment should include a holistic view of the manufacture, transport, use and end of life (EOL) phases. The image below illustrates the typical life cycle of data centre hardware from manufacturing to end of life.  

Hardware Life Cycle Infographic | Service Express

Manufacture

The manufacture phase covers every step, from sourcing and mining materials to the product’s final assembly. Calculating specifics related to the manufacture phase is challenging due to the incredibly complex IT hardware value chain. One of the many factors contributing to the carbon output in this phase includes mining rare materials, such as lanthanum, cerium and europium, which are often located worldwide. In addition to mining rare metals, equipment requires specialised machines and facilities to assemble the entire system, including parts. 

Transport

This phase includes distribution from the assembly site to the product’s final location. 

Use

The longest life cycle phase represents the product’s operational life. This phase is measured by its electricity consumption and cooling. The use phase also includes the product’s installation, service and maintenance over time. 

End of life (EOL)

This phase includes the disassembly, recycling with the help of IT Asset Disposition (ITAD) and other activities once hardware has reached the end of its useful life. 

Carbon emissions created in each phase of the life cycle

The image below shows the estimated carbon emissions generated from each life cycle phase for various data centre hardware, including servers, traditional disks and SSDs. 

Distribution of carbon emissions in each life cycle phase | Service Express

You’ll notice the carbon emissions generated in the manufacture and use phases are comparable. Although this doesn’t provide a solid conclusion regarding the climate impact of data centre equipment, it shows the use phase isn’t the only contributor to the carbon footprint of hardware.  

How to address carbon avoidance in your data centre

When it comes to your data centre equipment, there are two scenarios to consider when prioritising carbon avoidance. 

Option #1: Refresh hardware

Hardware refreshes are costly and take considerable time to plan and implement. Often, purchasing new hardware comes with the benefit of decreased energy usage. However, manufacturing new hardware creates 60 tonnes of CO2e, not including the transport, use and EOL phases. 

For example, following a refresh cycle every 3–5 years results in manufacturing new equipment at least four times over 12 years, creating a minimum of 240 CO2e. 

Option #2: Extend life of existing hardware

Using the same example as option #1, completing a hardware refresh every 6–12 years results in manufacturing new equipment approximately twice over 12 years, generating a minimum of 120 CO2e. 

It’s important to note that both scenarios generate carbon emissions, but the takeaway is the difference in CO2e generated with both options. Extending equipment life cycles postpones and decreases demand for the development of new hardware, in turn decreasing carbon emissions.  

The next step on your data centre sustainability journey

Prioritising data centre sustainability and reducing carbon emissions is a multifaceted approach that involves addressing each area of the product life cycle. One of the most tangible and impactful strategies to address carbon reduction is leveraging circular economy strategies, extending hardware refresh cycles and gaining a holistic view of your data centre emissions. 

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Secure data destruction and disposal methods https://serviceexpress.com/uk/resources/secure-data-destruction-and-disposal-methods/ Tue, 03 Oct 2023 18:19:47 +0000 https://serviceexpress.com/uk/?p=76603 Just because hardware with sensitive data is out of sight doesn’t mean your files aren’t at risk. Keep reading to know why data destruction is important.

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Companies worldwide frequently comb through their IT hardware to dispose of and recycle unused or decommissioned equipment; this process is called IT Asset Disposition (ITAD). Before equipment is recycled, reused, or safely destroyed, it’s critical to take precautions to protect sensitive information on retired devices.

What is data destruction?

Data destruction is the process of disposing of and ensuring vital data is irretrievable.

Why is data destruction important?

Just because hardware with sensitive data is recycled doesn’t mean the files are magically unretrievable. Below are several reasons why secure data disposal is essential: 

  • Protects against cyberattacks, data breaches, etc.
  • Upholds your company’s reputation.
  • Supports legal and compliance requirements.

Common data destruction methods

There are several methods for secure data destruction; however, all techniques aim to destroy data, so it doesn’t end up in the wrong hands.

Wiping, overwriting and erasing

Wiping, overwriting and erasing all fall under the same data destruction umbrella. Each method involves overwriting data by writing a sequence of ones and zeros over existing information, rendering it unreadable. 

Degaussing

Degaussing uses magnetic force to neutralise and permanently destroy data. This method demagnetises the device, erasing the data and making it unrecoverable. Degaussing works for tape storage, flopping disks, VHS, etc. It’s important to note that degaussing permanently damages the device, making it impractical for repurposing devices. 

Physical destruction and shredding

As you can imagine, physical destruction and shredding use excessive force to destroy physical hardware, making it unrecoverable. Like a paper shredder, physical shredding destroys hard drives, circuit boards and storage devices by turning them into small, shredded pieces.

Data destruction standards and compliance

ITAD specialists follow regulations and policies for secure data destruction. The standards vary between country and region, but all aim to establish safe and compliant data destruction practices.

The most common data destruction standards in North America and Europe:

As you can imagine, it’s critical to have a reputable and experienced provider assist with your data destruction needs. Make sure to verify their experience, methods, certificate of data destruction, guidelines, security measures and more. Partnering with a reputable vendor for data disposal will protect your organisation from potential threats or vulnerabilities.

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What is IT Asset Disposition (ITAD), and why is it important?  https://serviceexpress.com/uk/resources/what-is-it-asset-disposition-itad/ Thu, 28 Sep 2023 12:14:25 +0000 https://serviceexpress.com/uk/?p=76598 What is IT Asset Disposition (ITAD) and why is it important? Discover how ITAD plays a role in the IT asset life cycle and what to look for in an ITAD partner.

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IT teams at small, medium, large and enterprise organisations aren’t strangers to the amount of hardware needed to support day-to-day operations. But what happens to unused, decommissioned or retired IT hardware? It’s not as simple as tossing the equipment in the trash or recycling bin — this is when IT Asset Disposition (ITAD) comes into play.

What does ITAD stand for?

ITAD is an industry term used for IT Asset Disposition. This practice includes safe and responsible disposal of unused or unwanted IT equipment. When disposing of IT hardware, organisations must consider the security and environmental impacts. ITAD ensures that company data is wiped safely and properly destroyed or recycled. Companies can handle ITAD services in-house or work alongside an ITAD provider, depending on their needs.

What IT assets can be recycled through ITAD services?

Almost any device can be recycled through ITAD, including servers, storage, computers, smartphones, tablets, etc.

Why is ITAD important?

As technology evolves, so does business demand and hardware requirements. As you can imagine, the reliance on electronics has dramatically impacted our environment through increased e-waste. When IT equipment enters landfills, it can harm the surrounding environment due to toxins, including mercury, lead, lithium and more. In addition to safeguarding our environment, ITAD has several other benefits.

Limits the amount of IT equipment and e-waste entering landfills

There are several ways ITAD businesses ensure equipment stays out of landfills. Instead of disposing of all IT hardware, trained technicians remove and refurbish used parts of systems whenever possible. If certain devices can’t be refurbished, ITAD vendors will responsibly recycle equipment and verify devices aren’t sent to landfills.

Supports a circular economy

The circular economy model encourages using materials and products for as long as possible. Reusing, repairing, refurbishing and extending the life of products reduces waste and unnecessary production of new materials. In some cases, ITAD companies may refurbish or reuse hardware that’s in good condition, further supporting the circular economy.

Circular Economy Infographic | Service Express

Protects against security vulnerabilities and data breaches

ITAD providers follow specific regulations to ensure secure data destruction on decommissioned IT equipment is properly removed and destroyed. If critical data isn’t erased due to industry standards, there’s potential for identity theft or data breaches. The failure to properly destroy data can cost companies money, time and resources in the long run.

Assists with transportation and logistics

ITAD vendors typically handle the logistics of transporting your equipment from one location to another, redirecting the time spent managing the migration.

ITAD and the IT life cycle

The IT life cycle is a process that consists of several equipment milestones, including procurement, deployment, maintenance, repair and decommissioning. Although ITAD is toward the end of the life cycle, that doesn’t mean it’s not as important when looking at the whole picture.

IT Asset Life Cycle Infographic | Service Express

What to look for in an ITAD partner

Since the ITAD process is complex, multi-faceted and often includes sensitive information, you’ll want to verify the following to select a reliable and secure provider:

  • Demonstrated track record and client testimonials
  • Appropriate accreditations and certifications, such as R2 and ISO
  • Compliance with industry standards and security regulations
  • Ability to customize services to meet your specific needs
  • Transparency with its disposal and recycling processes
  • Properly trained and certified field engineers and technicians

Partnering with a reputable ITAD vendor will protect your organization for potential threats, help you advance sustainability goals and promote a circular economy.

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How Service Express is Helping Clients Meet Sustainability Goals with a New Specialty Cloud Solution https://serviceexpress.com/uk/resources/how-service-express-is-helping-clients-meet-sustainability-goals-with-a-new-global-secure-hybrid-cloud-solution/ Tue, 15 Nov 2022 21:54:57 +0000 https://serviceexpress.com/uk/?p=73024 Service Express has developed an offering with IBM which helps our clients modernise IT infrastructure securely while helping to reduce energy consumption. We know many organisations are looking to modernise IT systems in the most cost-effective way, while dealing with the security vulnerabilities of complex digital supply chains. That’s why we have worked with IBM […]

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Service Express has developed an offering with IBM which helps our clients modernise IT infrastructure securely while helping to reduce energy consumption.

We know many organisations are looking to modernise IT systems in the most cost-effective way, while dealing with the security vulnerabilities of complex digital supply chains. That’s why we have worked with IBM to offer a specialty cloud solution to our customers for the first time. Comprising the IBM Power10 server with support through Red Hat Enterprise Linux, clients will have the flexibility to move sensitive data and workloads to wherever they are needed.  

In addition, Power10’s advanced security features provide added layers of security at the infrastructure level to help clients fend off ransomware attacks and other security threats. 

At the same time, environmental, sustainability and governance (ESG) goals are at the top of the agenda for many organisations, which don’t want their digital transformation to compromise their ability to be more energy efficient and reduce carbon emissions. 

That’s why it is so important that by leveraging the new solution, we are also bolstering the sustainability credentials of Service Express’s cloud offering. Sustainability has long been high on our agenda, leading to our decision in 2010 to open a data centre designed to Tier IV industry standards – the highest-class certification available.  

Service Express’s new implementation of IBM’s Power10 server ensures energy usage will be lowered by eight times compared to previous architectures 

Making data centres more energy efficient 

The world’s data centres currently consume about 1% of the global electricity supply, so it’s crucial that our industry invests in technology that maximises data centre energy efficiency. This is where IBM’s Power10 comes in. It uses IBM’s first 7nm processor, providing three times greater energy efficiency than its predecessor.  

“IBM Power10 is enabling Service Express to re-think our product portfolio, ensuring sustainability underpins all our offerings”, says Darren Smith, Head of Product & Innovation at Service Express Europe. “Leveraging IBM’s hybrid cloud platform will not only enable our clients to accelerate their digital transformations securely, it will also support their efforts to meet ambitious energy efficiency goals and reduce their carbon footprints.” 

Service Express’ giant leap towards a more sustainable future 

The powerful new capabilities of our new specialty cloud offering and its scalability-focused design offers competitive advantages for environmentally-minded organisations. Just six IBM Power10 servers can perform the role of 32 servers from the preceding generations. Out of those six, only four need to be allocated as production environments. This leads to a number of benefits that help clients address their sustainability goals, such as: 

  • Using up to eight times less energy 
  • Fewer requirements for cooling 
  • Reducing their carbon footprint eight-fold 
  • Less hardware to produce 
  • Fewer cables to maintain and replace 

All in all, this represents a giant leap in innovation for Service Express. Not only does the solution help lower our carbon footprint while increasing technical performance, but it also readies the business to exploit new sustainable technologies of the future. 

Reinforcing Service Express’ sustainability commitments 

With the Power10 server line introduced to Service Express’ world-class data centres, it complements the company’s existing credentials for environmental responsibility. 

Thanks to Service Express’ efforts to establish one of Europe’s greenest data centres, the company is approved for the Climate Change Agreement (CCA) scheme by the UK Government’s Environment Agency. This symbolises a recognition of our efforts to reduce energy use and carbon dioxide emissions. All energy used in our primary data centre comes from renewable sources and Service Express’s Power Usage Effectiveness (PUE) rating is 1.14, surpassing the common industry standard of 1.6. 

IBM is also committed to its own sustainability and environmental responsibility and has pledged to reach net zero greenhouse gas emissions by 2030

The collaboration makes sense for Service Express and will help us uphold our environmental reputation and further protect the critical resources we depend on. 

If your organisation is interested in fulfilling its green agenda, feel free to get in touch with Service Express to learn more about their eco-friendly capabilities. As an industry-leading data centre solutions provider, the company specialises in global multivendor maintenance, specialty cloud, managed infrastructure services, hardware solutions and more. 

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Strengthening cyber resilience to meet Prudential Regulation Authority (PRA) policies https://serviceexpress.com/uk/resources/whats-next-for-pra-regulated-businesses/ https://serviceexpress.com/uk/resources/whats-next-for-pra-regulated-businesses/#respond Mon, 26 Sep 2022 16:00:00 +0000 https://serviceexpress.com/uk/resources/whats-next-for-pra-regulated-businesses/ No business is free of cyber threats, or physical threats to systems or buildings, that could affect a business's technology. With increasing risk to businesses, the Prudential Regulation Authority (PRA) set the deadline for earlier this year, March 2022, for institutions under their regulation to identify their important business services and define and outline their impact tolerances.

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Cyber resilience is a growing concern for many organisations around the world. In the UK alone, 39% of businesses reported cyberattacks in 2021.

No business is immune to cyber threats, or physical threats to systems or buildings. To address the increasing risk to businesses, the Prudential Regulation Authority required institutions under their regulation to identify their important business services and define and outline their impact tolerances by March 2022.

Important Business Services (IBS) 

Firms will identify their IBS and identify importance based on “a service being provided to an external end user and having the potential to threaten regulatory objectives in the event of a disruption”.

Impact Tolerances 

Firms will set impact tolerances for their IBS and provide “time-based metrics, and well-defined thresholds, at which the disruption would threaten regulatory objectives”. 

What’s next for PRA-regulated businesses?

PRA-regulated institutions must meet the third and final policy expectation in March 2025. The additional time allows for planning, testing, redefining and improving processes, as well as ensuring the monitoring of risks – cyber, physical and societal/political.

Mapping and Testing

Firms will be able to demonstrate the ability to stay within their impact tolerances. Testing strategies should be based on relevant risks and vulnerabilities and “inform how firms monitor risks to their operational resilience and increase the maturity of their overall processes”.

How can businesses strengthen cyber resilience?

There are a number of ways businesses can safeguard against a cyber threat and comply with the PRA’s policies using secure technology.

Earlier this year, IBM announced their new FlashSystem storage offering, IBM Cyber Vault. Cyber Vault uses IBM FlashSystem Safeguarded Copies to validate and verify copy data so that your IT department knows they are free of corruption.

Safeguard copies are automatically created snapshots giving a point-in-time view, set by the system administrator. These snapshots are designed to be immutable copies, protecting you against ransomware, malware and even the risk of a disgruntled employee. Cyber Vault is constantly running and checking your systems and the snapshots for any changes, running hand-in-hand with your systems.

Cyber Vault has several benefits specific to those working under PRA guidance and towards the 2025 deadline. Combined with your FlashStorage system, Cyber Vault has the potential to reduce your cyber recovery time down to hours, not days. The system alerts you to your corrupted snapshot and it also finds the last unchanged or uncorrupted snapshot to speed up your recovery process.

As a long-standing IBM storage reseller and end-user, with disaster recovery suites across our data centres, Service Express helps you to safeguard and minimise risk to your systems and business. We can advise you on the best storage system to partner with Cyber Vault and your current IT estate, as well as how best to set up your Cyber Vault and ensure an almost seamless recovery plan if disaster strikes.

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Sustainability & Specialty Cloud https://serviceexpress.com/uk/resources/sustainability-and-specialty-cloud/ https://serviceexpress.com/uk/resources/sustainability-and-specialty-cloud/#respond Mon, 19 Sep 2022 16:00:00 +0000 https://serviceexpress.com/uk/?p=58682 Recent years have seen buyers demand more from organisations to battle the negative impact we have on the environment, a call that has echoed its way through supply chains. It’s a call that governments and official bodies have mirrored, the European Green Deal introduced at the end of 2019 and the outcomes of the 26th UN Climate Change Conference of the Parties (COP26) at the end of 2021 are prime examples.

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Data Centre Sustainability: the race to meet net zero carbon emissions

Recent years have seen buyers demand more from organisations to battle the negative impact we have on the environment, a call that has echoed its way through supply chains. It’s a call that governments and official bodies have mirrored, the European Green Deal introduced at the end of 2019 and the outcomes of the 26th UN Climate Change Conference of the Parties (COP26) at the end of 2021 are prime examples.

Both aim to help improve the world we live in. With over 90% of world GDP and roughly 90% of global emissions now covered by net zero commitments, strengthened by the Glasgow Climate Pact made at COP26, governments are leading the way for a green and digital transformation.

The Specialty Cloud solution from Service Express enables organisations to take the twin approach of green credentials and digital transformation. Allowing an organisation to move to a secure, reliable, and agile cloud platform, as well as one that works towards net zero carbon emissions – a beneficial addition for any organisation in the current climate.

When looking for a cloud service there are many qualities to look for in both solution and provider. The infrastructure the service is delivered on is equally as important as the solution at hand, and so often overlooked.

Building a greener data centre

Hosted in our Tier IV by design sustainable data centre in the UK, our specialty cloud has its roots in climate consideration. The data centre was built in 2010, with a design objective to minimise the effect on the environment for the business and our customers. Our goal is to reach a Power Utilisation Effectiveness (PUE) as close to 1.1 as possible. Currently, we run an industry leading PUE rating of between 1.1 and 1.14, which means our data centre energy efficiency is in the top ‘very efficient’ category.

We achieved this with the installation of our own patented eco-cooling system, delivering ideal temperatures from adiabatic cooling, floor voids, cold aisle containment and warm air recycling. Our building management system (BMS) updates every 20 seconds, allowing us to link the functionality of all the building equipment together to operate as a complete integrated eco-friendly system. The system significantly reduces operational costs and controls the building’s energy usage therefore optimising energy efficiency and minimising waste. Recent investments using advances in technology for UPS systems, cooling fans and LED lights has also ensured we are at optimal efficiency.

With our sustainable data centre, we are saving in excess of 100 tonnes of CO2 each year, a saving we have been able to pass on to our customers as part of their own net zero company goals.

Upgrading sustainability measures

Our commitment to our customers and our planet drives us to do more. Our latest effort includes powering our data centre with all renewable energy through Drax. Renewable energy is far better for the planet, and it has allowed us to keep our energy costs down amidst rising energy prices, keeping costs low for customers in our data centre. As an active Climate Change Agreement (CCA), participant, we continue to improve and manage our own accountability to sustainable practices.

Finding new ways to reduce waste, protect critical resources and offer sustainable solutions is how we step up as an organisation to make a positive environmental difference in the world. In taking these important steps it has made us a recognised and sustainable specialty cloud service provider.

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